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Write emails in your own voice

Kaizan AI learns how you write from your sent emails and your edits. Check what it learned and change it.

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Written by James Caples

Who can do this: All users with email connected

How Kaizan AI learns your voice

  • It reads the emails you sent and finds your style, for example your greeting, sign-off, length and tone.

  • When you edit a draft, in Kaizan or in Gmail or Outlook, it learns from the change.

  • When you ask for a change, for example "make it shorter", it keeps your sign-off and layout.

Check what it learned

  1. Open the profile menu and select My Profile.

  2. Go to the My Voice tab.

  3. Read each trait, for example Voice summary or Role context.

  4. If a trait is right, mark it as reviewed. If it is wrong, type what to change and select Refine. Or select Edit manually.

Result: The sample email next to the traits shows how Kaizan AI now writes as you. Your edits stay, also when Kaizan AI learns again.

Note: To go back to what Kaizan AI learned, select Reset to auto.

Where Kaizan AI drafts emails

  • Follow-up emails after a meeting

  • Replies to emails from clients. Kaizan saves these as drafts in your mailbox and never sends them.

  • Emails you ask for in Kaizan AI chat or in Slack

Note: Kaizan drafts replies only to people whose company has a client folder. To save drafts in your mailbox, you may need to select Authorize saving and sending drafts once.

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