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Getting Started

Learn how to sign in, connect your calendar, and understand how Kaizan automatically captures and organises your client communication from day one.

1 author6 articles
How Kaizan Works

How comms are assigned + who receives summaries

2 authors4 articles
Setting up and managing your clients

Everything you need to create and manage your client folders. From setting up your first folder and adding your team, to navigating client pages, tracking stakeholders, and asking Kaizan's AI about a client.

1 author5 articles
Reviewing your Meetings

Make the most of every call. Learn how to read transcripts, spot follow-up actions, understand sentiment, share recordings, and ask Kaizan questions about any meeting — including ones you missed.

1 author5 articles
Understanding client health

See the full picture of every client relationship. Understand how Kaizan scores client health, tracks satisfaction, surfaces risks, and identifies where there's room to grow.

1 author2 articles
Configuring your personal AI

Control how Kaizan's AI works for you. Set up your personal AI assistant and manage your account preferences.

1 author2 articles
Managing your company's Kaizan workspace

Settings for Kaizan admins. Configure your organisation profile and manage workspace-level content.

1 author3 articles
Organisation Settings

How to manage your Kaizan workspace

1 author2 articles