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Follow client and competitor news

Client News tracks public news about your client, its people and its competitors, so you can start better conversations.

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Written by James Caples

Who sees this: All users who can see the folder. AI-enabled clients only.

What Client News shows

  • Overview: what the client does and what matters to it now

  • News: recent stories about the client and its key people, with what each one means for you

  • Competitors: what the client's competitors are doing

Each item links to its source.

Open Client News

  1. Open the client folder.

  2. Select the Client News tab.

Make the news more accurate

Kaizan can confuse two companies with the same name. To fix this:

  1. Open the client folder and select Edit.

  2. Under Client News, add the country, the legal company name and the company's websites.

  3. Select Save.

Result: The next refresh uses these details.

Add or remove a competitor

Kaizan suggests competitors for you.

  • To add one, select Add Competitor and enter the name and website.

  • To remove one, remove it from the list. Kaizan does not suggest it again.

Result: A competitor you add or edit updates within a few minutes.

When Client News updates

  • News and the overview update twice a week, overnight.

  • LinkedIn details update every day.

  • You cannot refresh Client News by hand.

Note: Kaizan leaves out news items with no date. Client News also feeds Kaizan AI and your daily prep email.

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