Who can do this: All users. Changing the message: admins.
What people on the call see
In the participant list: Kaizan AI shows with your organisation's AI name and image.
In the meeting chat: Kaizan AI posts a message to say it is recording.
In the lobby: if your meeting uses a lobby or waiting room, the host must admit Kaizan AI. It does not record until it is admitted.
The default message
"Kaizan is transcribing this call to track action items and help us deliver a great service. Ask if you'd like a copy of the call summary. If you'd like the AI removed, the meeting host can do this, or ask a member of our team."
Change the message
Open the profile menu and select Organisation Settings.
In the Kaizan AI identity settings, edit Join meeting message.
Select Save changes.
Important: If you leave the message blank, Kaizan AI posts nothing. People then see only its name in the participant list.
If someone does not want to be recorded
The meeting host can remove Kaizan AI from the call.
You can remove Kaizan AI before the meeting. See Choose which meetings Kaizan AI joins.
To stop recording for one client, turn off Bots join meetings in the client folder.
Good practice
Tell clients about Kaizan before the first call, for example in your onboarding email.
Add a line about Kaizan to recurring meeting invites.
Recording laws differ by country. Ask your legal team what notice you need.