Skip to main content

Restore something from Trash

Deleted folders, calls, emails and chats stay in Trash for 30 days. Restore them from there.

J
Written by James Caples

Who can do this: All users, for items they deleted

How long items stay in Trash

  • Items stay in Trash for 30 days. Then Kaizan deletes them for good.

  • Support can restore deleted data for 90 days after deletion. Contact support@kaizan.ai.

  • To delete something sooner, contact support@kaizan.ai.

Restore an item

  1. In the sidebar, select Trash.

  2. Choose the tab: folders, Calls, Emails or Chats. [Check in app: tab names.]

  3. Next to the item, select Restore.

Result: The item goes back to where it was, for example its client folder or My Comms.

Open an item in Trash

Select the item to open it. You see an In Trash notice and a Restore option. You cannot edit the item until you restore it.

Related articles

Did this answer your question?