By default, meeting recordings in Kaizan are only visible to users in your organisation. To share a recording with a client or anyone outside your team, you need to make it public first.
Open the meeting and select the Transcript and Video tab.
Select Make Public below the video player.
Select Copy Video Url to copy the link to your clipboard.
Share the URL with anyone you want to give access to. They don't need a Kaizan account to view the recording.
Important: Making a recording public means anyone with the link can view it. Only share recordings where all participants have consented to external sharing.
To copy the transcript rather than the video, select Copy in the top right of the transcript panel on the same tab.