Every meeting Kaizan joins is recorded and transcribed automatically. You can watch the recording or read the full transcript any time after the call.
To access it, open any meeting from My Comms or from a client's Interactions tab, then select Transcript and Video.
The video player is on the left. The full transcript runs on the right, organised by speaker with timestamps. To copy the transcript to your clipboard, select Copy in the top right of the transcript panel. To share it directly, select Share.
To download a transcript without opening the meeting, go to My Comms, find the call, and select the download icon next to the participants column.
Note: Recordings are only visible to users in your organisation by default. To share a recording externally, read Share a meeting recording externally.