What the Meeting Assistant does
When a meeting appears in your calendar, Kaizan checks whether it should join based on your settings. If it should, the Meeting Assistant dials in as a participant at the scheduled start time. It records the video and audio of the call, then uses that recording to generate a transcript, meeting summary, and AI analysis.
You can see upcoming meetings and their AI status in My Calendar in the left panel. Meetings where the AI will join show an AI joining status in the top navigation bar.
When the AI is active on a live call, this changes to a green AI in meeting indicator.
What participants see
When the Meeting Assistant joins, it appears in the participant list under your organisation's name. It also sends a message to the meeting chat to let everyone know it's recording. The default message is:
"Kaizan is transcribing this call to track action items and help us deliver a great service. Ask if you'd like a copy of the call summary. If you'd like the AI removed, the meeting host can do this, or ask a member of our team."
Your organisation admin can edit this message in Organisation Settings.
Note: The Meeting Assistant records both video and audio by default. Your organisation admin can restrict this to audio only.
After the call, the recording and transcript are stored in the app and assigned to the relevant client folder.