At the end of each week, team leaders will receive a "Weekly Client Status Report" to their inbox.
You can download all of the CX (Client Experience) data from the week, including quantifiable data like:
including number of calls
emails sent/received
average response time
talk time on calls between you and the client
decision maker coverage
risks and products/services mentioned
This also includes a breakdown of any decision makers you haven't interacted with in the last 30 days as a reminder.
