If you have CSL access in Kaizan, you will also be able to view Insights Hub.
This allows you to see data across all clients in one place and filter through them with your bespoke tiering.
You can see:
Low Sentiment Moments by Client
High Sentiment Moments by Client
Low Sentiment Moments by Product/Service
High Sentiment Moments by Product/Service
Time Spent in Communications
Total Communications by Channel
Risk Phrase Volume Analysis
Risk Phrase Volume by Client