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Subscribing to Client Folders

How team leaders can subscribe to specific accounts

J
Written by James Caples
Updated today

If you have CSL access or above in Kaizan, you are able to "Subscribe" to specific client accounts.

By subscribing, you will receive:

  • The post-meeting summary email after any call with this client, irregardless of whether you were in the invite

  • Weekly client emails - e.g. recommendations at the start of the week and summaries at the end

To subscribe to a client folder, simply head to the folder "Overview" tab, then hit the "Subscribe button in the top right.

Once successfully subscribed, the button will fill in like below:

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