In your Organisation's Settings, you can make some changes to your AI:
You can change the name of your org's AI bot that joins calls
You can also change the welcome message the bot drops in the chat whenever it joins a virtual call
You can upload an image for the bot, such as your company logo
Bulk change which calls the AI joins for your organisation
You can also change your settings so that email content is also included in chatbot and client insights.
N.B. we recommend talking to us before doing this - this will include all email content with clients, which is not visible to other users, as context for responses.
